Lord Mark Price

Founder of WorkL, Former Managing Director of Waitrose, Former Deputy Chairman of the John Lewis Partnership & Member of the House of Lords

Lord Mark Price’s Biography:

Lord Mark Price is one of the UK’s most respected business leaders, recognised for transforming organisational performance through a relentless focus on employee happiness, customer experience and leadership excellence. As the founder of WorkL and WorkL for Business, he has pioneered a global employee experience platform that helps individuals work happier while enabling organisations to improve commercial performance. Mark is widely known for his leadership as Managing Director of Waitrose and later as Deputy Chairman of the John Lewis Partnership, where he helped shape one of Britain’s most admired business brands. Combining boardroom expertise, public service experience and practical leadership insight, he is a highly sought-after speaker on workplace culture, employee engagement, productivity and business success.

Mark began his career with John Lewis in 1982, spending 15 years with the organisation before joining Waitrose as Retail and Marketing Manager. His leadership abilities saw him rise through the ranks, culminating in his appointment as Managing Director of Waitrose in 2007. In 2013, he became Deputy Chairman of the John Lewis Partnership, one of the most senior positions within the employee-owned business. Beyond retail, Mark has served in a variety of influential public and private sector roles, including Minister of State for Trade and Investment in 2016 and a member of the House of Lords. He has also held leadership positions with Business in the Community, the Fairtrade Foundation, Channel 4 and Coca-Cola Europacific Partners.

An accomplished author, Mark has written extensively on leadership, workplace culture and customer satisfaction. His publications include ‘Happy Economics’ and ‘Work Happier’, alongside several previous books exploring employee and customer happiness. Through his writing and research, he has become a leading authority on the relationship between workplace wellbeing and organisational performance.

Today, Mark continues to influence business leaders worldwide through WorkL, helping organisations measure and improve workplace happiness. His unique blend of commercial success, public service and thought leadership enables him to deliver practical, evidence-based insights that resonate with audiences across sectors. Drawing on decades of executive experience, he equips leaders with strategies to create more engaged teams, stronger cultures and sustainable business growth.

Why Hire Lord Mark Price?

Lord Mark Price delivers a compelling combination of business leadership, government experience and cutting-edge workplace research. Audiences benefit from first-hand insights gained from leading iconic organisations, advising major companies and shaping national trade policy. His presentations provide practical frameworks for improving employee engagement, increasing productivity and building high-performing cultures. Drawing on the latest findings from WorkL and his extensive experience as an author and business leader, Mark offers actionable lessons that help organisations unlock performance through happier, more motivated and more fulfilled employees.

Lord Mark Price‘s Career Highlights:

Here are some of the key milestones that define Lord Mark Price’s remarkable career:

• 2025 – Published ‘Work Happier’, providing practical guidance on improving workplace satisfaction and performance.
• 2024 – Published ‘Happy Economics’, exploring the relationship between happiness, productivity and commercial success.
• 2020 – Served as President of the Chartered Management Institute, supporting leadership and management excellence across the UK.
• 2019 – Appointed Non-Executive Director of Coca-Cola Europacific Partners, contributing strategic oversight to one of the world’s largest consumer goods businesses.
• 2018 – Became Chair of the Fairtrade Foundation, championing ethical trade and sustainable business practices.
• 2017 – Founded WorkL and WorkL for Business, creating a leading global employee experience platform focused on workplace happiness.
• 2016 – Appointed Minister of State for Trade and Investment and entered the House of Lords.
• 2013 – Became Deputy Chairman of the John Lewis Partnership, helping lead one of the UK’s most successful employee-owned organisations.
• 2011 – Served as Chair of Business in the Community, promoting responsible business practices and corporate social responsibility.
• 2007 – Appointed Managing Director of Waitrose, overseeing the continued growth and success of the premium supermarket brand.